High quality products
supplying upon different
markets/quality standards
within procedures & measures
applying.
Reasonable & competitive
prices which are generated
as a result of economy of
scale we achieved for years,
our major customers are
regularly receiving a
periodic featured price list
of available items / format
based on consideration of
market competition
orientation strategy,
categorized upon distinction
of markets criteria and
customer requirements.
Up to date market reports
providing to our customers
help them mostly to avoid
unexpected market rapid
changes and troubles. And
reflect on maintain our long
term customer relations.
Immediate response for
customers inquiries and
sample requests within our
professional staff are
always considered as one of
our company features.
Timely scheduled cargos with
updated statement
declarations.
Allowing our customers to
avoid stock shortage or
quality deficiencies.
Customer Risk Minimizing &
Flexibility:
Through our effective
performance and experience
gained from diverse markets
armed with featured strategy
of maintaining long term
business relationships with
customers as a major
objective, allowed the
company sales staff to apply
for Different Orders
Execution Procedures.
Such procedures which seek
to secure our customers by
achieving the minimum level
of risk within supplying
process by offering multiple
execution procedures for
orders.
Performance Measures:
Order Fulfillment Efficiency
is one of our main
indicators highly considered
in order to enhance our
service; we regularly
analyze our performance with
respect to percentage
achieved annually with
heavily consideration of
complaints received. Such
measures reported, 98% of
Order Fulfillment Efficiency
in 2014 with 1.5%
complaints.
Social Responsibilities:
We maintain steady flow by a
growing interest of farm pre
contracting supported by
technical follow up in site
to magnify the direct
supervision on each
production step and refine
whole production procedure.
Guiding and support our
workers to have a life that
meets their basic needs in a
safe working environment,
and providing an adequate
return and satisfaction from
their work is one of our
major priorities of social
responsibilities.
Recently, Safe herbs became
a Fairtrade certified
company in order to be able
to provide more effective
social support.
